Windup Solutions was founded in October 2021 with a simple premise: mid-market companies deserve the same quality of IT leadership and delivery that Fortune 500 organizations demand. Not a watered-down version. The real thing, right-sized for organizations between 150 and 1,500 employees.
WINDUP SOLUTIONS
Windup serves clients across every industry, anywhere there is need. Remote, on-site, or both. We adapt to whatever the engagement requires. Our clients range from organizations with 150 employees to companies whose internal headcount exceeds 1,000, but whose infrastructure serves a customer base many times that size. The complexity of what we build is determined by what the business needs, not by how many people are on the org chart.
We do not hand you a set of consulting documents and walk away. Every engagement ends with a production-ready solution, fully integrated into your environment, with your team trained, your runbooks written, and a clean handoff your people can actually use. When we step away, everything works. That is a completely different definition of done.
PAUL WAGNER, FOUNDER AND CEO
I have spent 18 years in enterprise IT. That career started in healthcare — leading field services teams across multiple hospital systems, managing HIPAA compliance, and running a team of more than ten technicians. From there I moved into systems engineering for mid-market organizations through a managed services provider, then to Henry S. Miller Companies where I ran IT operations for a real estate firm with more than 200 executives, investors, and developers. Then to Citrix Systems, where I led enterprise consulting engagements for Fortune 500 organizations including Citibank, American Airlines, Southwest Airlines, Phillips 66, PepsiCo, TJX, GameStop, QuikTrip, Rocket Mortgage, BNSF, Tyson Foods, and Cook Children's Hospital. In 2021, I founded Windup Solutions to bring that depth of experience to organizations that actually need it.
BEYOND THE OFFICE
I served as a Gunnery Sergeant and Operations Planner in the United States Marine Corps from 2002 to 2016, including a combat deployment during OIF-1. The Corps taught me how to build teams that perform under pressure, plan complex operations with incomplete information, and lead people through situations where the margin for error is zero.
In Gaza, distributing rice off a truck in a dense crowd, fear was turning the scene dangerous. I took command, imposed a system, controlled access, and got everyone into an organized line. By the next block, the community had self-organized before we arrived. Impose structure, trust people to follow it, and chaos resolves. The same dynamic plays out in struggling IT organizations every day.
Paul Wagner delivering humanitarian aid, 2024.
WHY IT MATTERS
Working with Windup is straightforward. You bring your problem. I listen, ask the right questions, and tell you clearly what I see and what I would do. We agree on the path forward together — then I get to work.
My focus is always on your outcome. Clients find this approach refreshing: less time in planning discussions, more progress on actual solutions. You always know where things stand and what comes next.
Book a call. No pitch. Windup will tell you honestly what it sees and whether you are the right fit for each other.
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