Built to Deliver.
Not Just to Advise.

Windup Solutions was founded in October 2021 with a simple premise: mid-market companies deserve the same quality of IT leadership and delivery that Fortune 500 organizations demand. Not a watered-down version. The real thing, right-sized for organizations between 150 and 1,500 employees.

WINDUP SOLUTIONS

One firm. Complete delivery.

Windup serves clients across every industry, anywhere there is need. Remote, on-site, or both. We adapt to whatever the engagement requires. Our clients range from organizations with 150 employees to companies whose internal headcount exceeds 1,000, but whose infrastructure serves a customer base many times that size. The complexity of what we build is determined by what the business needs, not by how many people are on the org chart.

We do not hand you a set of consulting documents and walk away. Every engagement ends with a production-ready solution, fully integrated into your environment, with your team trained, your runbooks written, and a clean handoff your people can actually use. When we step away, everything works. That is a completely different definition of done.

PAUL WAGNER, FOUNDER AND CEO

The person behind the work.

I have spent 18 years in enterprise IT. That career started in healthcare — leading field services teams across multiple hospital systems, managing HIPAA compliance, and running a team of more than ten technicians. From there I moved into systems engineering for mid-market organizations through a managed services provider, then to Henry S. Miller Companies where I ran IT operations for a real estate firm with more than 200 executives, investors, and developers. Then to Citrix Systems, where I led enterprise consulting engagements for Fortune 500 organizations including Citibank, American Airlines, Southwest Airlines, Phillips 66, Gulfstream, TJX, GameStop, QuickTrip, and Mr. Cooper. In 2021, I founded Windup Solutions to bring that depth of experience to organizations that actually need it.

Paul Wagner, Founder and CEO, Windup Solutions

BEYOND THE OFFICE

Accountability is not a value. It is a practice.

I served as a Gunnery Sergeant and Operations Planner in the United States Marine Corps from 2002 to 2016, including a combat deployment during OIF-1. The Corps taught me how to build teams that perform under pressure, plan complex operations with incomplete information, and lead people through situations where the margin for error is zero.

In 2022, when Ukraine called on people around the world with specific skills and the desire to help, I went. I served with the Ministry of Defence of Ukraine's Special Activities Squadron, planned large-scale operations, and ran the Tactical Operations Center.

In 2023 and 2024, I deployed to Israel and Gaza with World Central Kitchen and Global Empowerment Mission. What I saw there confirmed something I already believed about leadership.

In Gaza, our team was distributing bags of rice off the back of a truck in a densely populated area. People were pressing in from every direction, yelling, climbing toward the truck. They were genuinely afraid they would not get food — and that fear made the situation dangerous. I stepped in, took command of the scene, and worked with our local support team to create structure. We had people sign their names before receiving rice. We controlled access to the truck. We got everyone into an organized line. When we moved to the next block, word had already spread. The community had self-organized before we arrived. That is what happens when someone takes command of a difficult situation, imposes a system, and trusts people to follow it. The same dynamic plays out in struggling IT organizations every day.

That is what I bring to every engagement.

Paul Wagner delivering humanitarian aid in Gaza, 2024
Paul Wagner with a child in Gaza, 2024

WHY IT MATTERS

You are not hiring a resume. You are hiring a standard.

Working with Windup is straightforward. You bring your problem. I listen, ask the right questions, and tell you clearly what I see and what I would do. We agree on the path forward together — then I get to work.

My focus is always on your outcome. Clients find this approach refreshing: less time in planning discussions, more progress on actual solutions. You always know where things stand and what comes next.

One conversation. No sales pitch. We will tell you honestly whether we are the right fit.

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